Carried by Managed Care Experts™ to maximize your bottom line.

Meet Guided Care: The leading liaison in Managed Care, renowned for both service and expertise.

Who we are topWho we are bottomWho we are

WHO WE AReYour behind-the-scenes 
power to Managed
Care profitability.  

Since 2009, Guided Care has been empowering healthcare facilities with support, guidance, and advocacy, ensuring that your organization receives maximum reimbursement.

Since 2009, Guided Care has been empowering healthcare facilities with support, guidance, and advocacy, ensuring that your organization receives maximum reimbursement.

Our mission vector

Our mission:With our broad knowledge, we carry Managed Care solutions according to your organization’s specifics while remaining available for ongoing support.

WHO WE SERVICEExpertise that covers 
broader healthcare verticals  

Skilled Nursing Facilities

Skilled Nursing Facilities

Medical Providers

Medical Providers

DME Providers

DME Providers

Home Health Agencies

Home Health Agencies

Hospice Agencies

Hospice Agencies

Behavioral Health Providers

Behavioral Health Providers

OUR DEFINITION OF SUCCESS: Customers who back
our claims

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OUR CLAIM

We know what has to be done and we get right to it.

IN THEIR WORDS
Quote

The best possible contracts… which ensured the best reimbursement and our return on investment with Gudied Care.

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“We’ve relied on Guided Care to take care of all our Managed Care needs for the past 4 years. Insurance updates, ERAs, address changes and CHOWs, they take care of it all.

Many times we’ve had an authorization crisis where we’ll reach out to multiple insurance departments (getting a serious run-around) and then watch as Guided Care steps in and makes it happen.”

Hadassa Spector, 
Chief Operating Officer of Curis Services

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OUR CLAIM

We know what has to be done and we get right to it.

IN THEIR WORDS
Quote

Guided Care ensures that we receive the contracts that we need

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“The regulations are ever changing, you need an expert who is focused with every detail. With the world evolving to Managed Care it’s crucial to get it done right. Guided Care ensures that we receive the contracts that we need with all details in place. When purchasing a new facility the responsibilities are endless, and we are relieved to have one aspect handled by experts. It gives the managers more bandwidth to handle their responsibilities.”

Sam Freedman, 
CFO Accolade Healthcare

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OUR CLAIM

We know what has to be done and we get right to it.

IN THEIR WORDS
Quote

Before I found Guided Care, I spent tedious hours on the phone with insurance companies...

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"Before I found Guided Care, I spent tedious hours on the phone with insurance companies and filling out applications. But Guided Care’s team made finding what plans would work best for our clients easy. They knew exactly what could be covered and made me feel supported and welcomed all throughout the process. I couldn't recommend them more."

Maggie Welsh, 
Caton Park

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OUR CLAIM

Maximum terms at
minimum cost

IN THEIR WORDS
Quote

The best possible contracts... which ensured the best reimbursement and the lowest costs.

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"Guided Care partnered with us to ensure we had the most access and the best contracts for every situation. They made sure we had the best possible contracts in terms of rates, appropriate single case agreements and carve outs which ensured the best reimbursement and the lowest costs."

Michael Nudell, 
Allure Healthcare Services

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Team vector

A Well-versed TeamGuided Care’s excellent care includes an excellent team that has your back.

When communication between staff and payors can impact large sums, it’s crucial that employees understand the importance of their positions and have a robust understanding of Managed Care.

That’s why our team is made up of members who have prior knowledge of healthcare, extensive in-house training, and are qualified to answer your questions accurately. 

Shayna Wasser

COO

Gizel Torres

Director of Human Resources

Judy Kreisman

Director of MCO Contracting

Chelsea Richardson

Director of Clinical Case Management

Adina Brecher

Senior Director of Case Management

Tova Beer

Director of Liaison Services
Shayna Wasser

Shayna Wasser

COO
Gizel Torres

Gizel Torres

Director of Human
Resources
Judy Kreisman

Judy Kreisman

Director of MCO
Contracting
Chelsea Richardson

Chelsea Richardson

Director of Clinical
Case Management
Adina Brecher

Adina Brecher

Senior Director of
Case Management
Judy Kreisman

Tova Beer Director

Liaison Director
of Services